Shipping Policy

Shipping fees

Delivery for domestic orders are handled by Singapore Post or by local courier at $8 per order.

FREE local delivery to one address for orders above $70.

Shipping fees are calculated during the Check-out process. Please verify that your mailing address is accurate in order to avoid delays in your delivery.

IDOCARE endeavours to ship out all orders within 3 working days of purchase.

You will receive a notification email once the transaction is successful. If you do not hear from us, please call (65) 6899 0798 or email support@idocare.com.sg. We will try out best to reply to your email within 48 hours.

Purchase Price Shipping Fee
$4.50-$20.85 $4.70 via SingPost Registered Mail
$20.86-$39.80 $7 via courier
$39.81-$69.99 $8 via courier
$70 and above FREE via courier

Return policy

IDOCARE is fully committed to your satisfaction. In the event of leaks or defects upon delivery, please inform us within 3 days of receipt by emailing orders@idocare.com.sg.

We’ll get in touch with you to provide a replacement.

Store Policy

Privacy Policy

IDOCARE is committed to protecting your personal privacy. Information shared with us will never be passed on to 3rd parties except for the purpose of order fulfillment.

The IDOCARE website may contain links to third-party Web sites. These external sites are not owned or governed by the IDOCARE brand, and we encourage our users to be aware when they leave the IDOCARE website and to be aware of the privacy statements of these external websites.

Mailing List Registration

If you wish to subscribe to our email newsletters, you need to provide a valid email address. This email address will never be shared with 3rd parties, and you may opt-out of this communication at any time.