Shipping Policy

Shipping fees

Delivery for domestic orders are handled by Singapore Post or by local courier at $8 per order.

FREE local delivery to one address for orders above $60.

Shipping fees are calculated during the Check-out process. Please verify that your mailing address is accurate in order to avoid delays in your delivery.

IDOCARE endeavours to ship out all orders within 3 working days of purchase.

You will receive a notification email once the transaction is successful. If you do not hear from us, please call (65) 6899 0798 or email support@idocare.com.sg. We will try out best to reply to your email within 48 hours.

Purchase Price Shipping Fee
$4.50-$13.90 $2.55 via Singpost  ($4.79 for registered mail)
$13.90-$20.85 $3.35 via Singpost  ($7.00 for registered mail)
$20.68-$39.80 $7 via courier
$39.81-$59.99 $8 via courier
$60 and above FREE via courier

Return policy

IDOCARE is fully committed to your satisfaction. In the event of leaks or defects upon delivery, please inform us within 3 days of receipt by emailing orders@idocare.com.sg.

We’ll get in touch with you to provide a replacement.